FAQ

Frequently Asked Questions

What file formats can I send?

STEP and IGES are the most useful for 3D geometry. DWG, DXF, and PDF drawings are all acceptable. If you only have a sketch or a description, send it anyway — we will tell you what else is needed rather than turning the inquiry away.

How quickly will I get a quotation?

Most inquiries are reviewed and quoted within one business day. Complex parts with many features, tight tolerances, or an unusual material may take longer, and we will tell you when that is the case instead of leaving you waiting.

Can you work from a 2D drawing only?

Yes. A dimensioned drawing with datums and tolerances is enough to quote and machine most parts. Where a 3D model exists as well, we use it to cross-check the drawing and flag any mismatch before cutting metal.

What materials can parts be supplied in?

Aluminum alloys including 6061, 7075, 5083, and 6082; stainless steels such as 303 and 316; carbon and alloy steels; brass and copper; titanium; and engineering plastics including POM and PEEK. If you need a grade not listed here, ask — availability is confirmed during review.

What tolerances can you hold?

Typical machining holds around ±0.05 mm on most features, with ±0.025 mm and ±0.01 mm achievable on critical dimensions depending on size, geometry, and material. Below that, grinding or additional processes are usually required.

Can you sign an NDA?

Yes. A mutual non-disclosure agreement can be signed before drawings are exchanged. Drawings are shared only with the shop quoting your part, and supplier-side confidentiality is part of the process. Send your template with the inquiry.

Do you provide inspection reports?

Yes. Every order ships with a final inspection report recording the dimensions agreed during drawing review. If your incoming inspection uses a specific template, send it with the inquiry and we will confirm whether it can be completed.

What surface finishes are available?

Anodizing (Type II and hard Type III), bead blasting, chromate conversion coating, and powder coating are coordinated through qualified finishing partners. Finish requirements should be stated on the drawing, because coating thickness affects thread fit and dimensional allowance.

Do you have your own factory?

No, and that is deliberate. Bedelo coordinates production rather than running a single workshop. Each order is placed with the shop best suited to the process, material, and tolerance your drawing requires, and every shipment is released against one inspection standard. In practice this gives you something a single factory cannot offer: a wider process range, one point of contact for milling, turning, five-axis work, and finishing, and a supplier measured on delivery and quality rather than on installed capacity.

What is your minimum order quantity?

Prototypes can start from a single piece. Production quantities are quoted against the shop best suited to your batch size, so there is no fixed floor to work around — small batches and repeat orders are both quoted at inquiry stage.

What are your payment and shipping terms?

Terms are confirmed with the quotation, because currency, Incoterm, and destination change the structure. Tell us at inquiry stage whether you need EXW, FOB, or a delivered price, and which currency you settle in, and the quotation will reflect it.

How do I start?

Send your drawing or 3D model through the inquiry form, including material, quantity, surface finish, and target delivery date. You will receive a reviewed quotation with lead time and any manufacturability notes within one business day.